Privacy Policy

Depending on how you use the platform, we may process information including your name, email address, account identifiers, purchase records, licence records and support communications.

Where required for a service, we may also process trading platform information such as an MT5 account number.

We may use personal information to:

• Create and manage customer accounts.
• Process purchases and software access.
• Issue and manage software licences.
• Provide customer support.
• Prevent fraud and platform abuse.
• Maintain platform security.
• Meet legal and regulatory obligations.

Card payment information may be handled directly by our payment processing providers. The PIP Club does not need to store your complete card details in order to provide access to purchased products.

We may use trusted third-party service providers for hosting, authentication, payment processing, database infrastructure, security and other services required to operate the platform.

We use essential browser storage and may use optional analytics or marketing technologies depending on your cookie preferences. More information is available in our Cookie Policy.

We use technical and organisational measures intended to protect personal data against unauthorised access, loss, alteration or misuse.

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, including legal, accounting, fraud prevention and contractual purposes.

Depending on applicable law, you may have rights relating to access, correction, deletion, restriction, portability and objection to certain processing of your personal information.

Privacy-related requests can be submitted using the official support contact details provided by The PIP Club.